Disclaimers
• Wood: Due to the inherent characteristics of wood, stains, and glazes, there will be some degree of variation in shade and grain between the sample and the actual kitchen. The door sample is not intended to exactly replicate the color or grain of your kitchen. These natural variations are considered standard in the industry and are not grounds for replacement. Wood is one of nature's most beautiful materials. Each tree grows uniquely, resulting in a variety of grain structures, mineral streaks, burls, and other character marks. Colors and shading can also vary significantly, with tones of brown, red, green, yellow, and white often present within the same species or even within the same door or drawer, particularly in cherry wood. Most wooden components, including doors and drawers, are constructed from different pieces of wood, each of which may change color in its own way over time. To maintain the integrity of your wood cabinetry, it's crucial to keep your home climatecontrolled. Extreme changes in temperature can cause painted finishes to swell or shrink, leading to unwanted bowing of doors and separation of finishes. During the summer, air conditioning should be used, and during the winter, heating is necessary. Simply opening windows in the summer does not provide the same climate control and can be harmful to the cabinets.
• Painted Finishes: The movement of structural components in a cabinet or door is typically unnoticed in stained or natural wood finishes. However, with painted finishes, imperfections may become visible on surfaces, doors, drawers, and boxes, especially along seams. These are not considered defects or grounds for replacement. Touching up these areas is not the responsibility of the cabinet company or the dealer. Painted finishes are susceptible to scratching, chipping, denting, and wearing from any impact. Water left on painted surfaces can cause peeling. High-use areas, such as garbage pull-outs, sink bases, and other frequently used cabinets, will show paint wear over time. To preserve the quality of painted finishes, it is crucial to maintain a climate-controlled environment in your home. Extreme temperature fluctuations can cause painted finishes to swell or shrink, leading to unwanted bowing of doors and separation of finishes. During the summer, air conditioning should be used, and during the winter, heating is necessary. Opening windows in the summer does not provide adequate climate control and can be harmful to the cabinets.
• High Gloss Finishes: High gloss finishes share some properties with painted and stained finishes. Whether made from acrylic, thermofoil, or melamine materials, these finishes can be scratched, dented, and damaged similarly to natural wood. Scratches on high gloss finishes tend to be more noticeable, though in some cases, they can be polished to make them less conspicuous. However, it is impossible to completely prevent scratches. To maintain the finish, only use cleaning products recommended by the cabinet manufacturer.
• Distressed Finishes: Distressed, antiqued, cottage, and rub-through finishes feature random physical characteristics that are neither uniform nor consistent. While the door sample will exhibit similar traits and colors, there will be variations from door to door throughout the installed kitchen. These variations are not considered defects and are not grounds for replacement.
Natural Stone, Quartz, Granite, Porcelain, Ceramic, and Glass
• Overview: All products, especially stone, will vary in color, shading, and size. Products displayed in the showroom are intended to represent how a tile or slab may appear in your home. These variations are not misrepresentations of the product and are not intentional. Samples provide a general representation of the tile's color and appearance, but the actual order, particularly with stone, will vary in shade and color.
• Stone: Stone materials may have dry seams, pits, and fossils, which are inherent characteristics. These are mostly filled at the factory, but some fill may fall out during or after installation. This can be easily remedied by filling with grout and resealing. This is not considered a defect or grounds for replacement, refund, or claim.
• Shading: We cannot control the shading, coloring, or variations within the products, nor the selection process by the manufacturer. These variations are not defects and do not constitute grounds for replacement, refund, or claim.
• Installation: Tiles are installed randomly without a set pattern or design. Tiles will not be changed or replaced due to shade, color, thickness, or discoloration. There is an allowable leeway of 3/16th of an inch for installed tiles.
• Sealer: All-natural stones are porous and must be sealed with a stone sealer. However, sealing will not prevent all staining of the stone or grout.
• Quartz Warranty and Care Manual: For information on how to use and maintain your specific quartz countertops, please visit the website of the quartz company you selected.
• Use and Care and Warranty: For detailed use, care, and warranty instructions, please visit the cabinet company's website or contact them directly. Failing to follow these instructions promptly may void your warranty or any potential claims. Product Warranty:
• GS Design Center does not provide a warranty for materials such as cabinets, tile, counters, and plumbing fixtures that are installed. It is important to note that the warranty for these materials is provided by the manufacturer. If a customer experiences any dissatisfaction with these products, they are required to directly contact the manufacturer to make a claim and should also notify GS Design Center.
• While GS Design Center does not independently guarantee the products, we are committed to assisting customers in the process of obtaining replacements if needed. For straightforward issues such as a simple door change, we will facilitate the replacement process. However, in cases where there are larger or more complex issues, the cabinet company or relevant manufacturer will typically dispatch a representative to the customer's home to assess the problem and determine the appropriate steps to address it.
• It is important for customers to understand that GS Design Center is not financially responsible on behalf of the cabinet company or any manufacturers for any damages or replacement costs. Customers are encouraged to review the warranty and cleaning details provided by each manufacturer on their respective websites for more information.
• For any questions or concerns regarding product warranties or the warranty process, please feel free to contact GS Design Center for assistance.